Frequently Asked Questions

Do you offer refunds or exchanges?

No, all sales are final due to the custom nature of our products. If you receive a defective or damaged item, please contact us, and we’ll work to resolve it.
How long will it take to receive my order?

Processing typically takes 2-5 business days, and shipping can take an additional 7-14 business days depending on your location.
What if I received the wrong item?

Please contact us within 7 days with photos, and we will send the correct item.