Store Policy

​

1. Shipping Policy

• We currently only ship to the United States and Puerto Rico.

• Orders are typically processed within 2-5 business days. Once your order has shipped, you will receive a tracking number via email.

• Standard shipping usually takes 7-14 business days depending on your location.

• Shipping fees are calculated at checkout based on your location and the size of your order.

• Please note that we are not responsible for shipping delays once the package has been handed over to the carrier.

2. No Return/Refund Policy

• All sales are final. Due to the custom and made-to-order nature of our products, we do not accept returns or issue refunds.

• In the event that you receive a defective or damaged item, please contact us within 7 days of receiving your order, along with photos of the defect. We will review your case and, if approved, offer a replacement at no additional cost.

3. Cancellation Policy

• Orders cannot be canceled once placed. Please ensure all details are correct before finalizing your purchase, as all sales are final.

4. Lost or Stolen Packages

• We are not responsible for packages lost or stolen after they have been marked as delivered by the carrier.

• If your package is marked as delivered but you have not received it, please contact your local post office or carrier for assistance.

5. Damaged or Defective Items

• If your item arrives damaged or defective, please contact us within 7 days of delivery. Include photos and a detailed description of the issue.

• If approved, we will send a replacement at no additional charge.