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Terms and Conditions

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1. Overview
These Terms & Conditions govern your use of shop329 ("we," "us," or "our") and our services. By visiting our website and purchasing from us, you agree to be bound by the following terms.

2. Product Information
Our products are made-to-order using a print-on-demand service. Due to the nature of custom printing, slight variations in color or design may occur. By purchasing, you acknowledge that such differences are possible.

3. Payment Terms

  • We accept major credit cards, and other payment methods as listed at checkout.

  • All payments must be completed in full at the time of purchase. No order will be processed without verified payment.

4. Shipping & Delivery

  • We only ship to the United States and Puerto Rico.

  • Shipping times may vary due to external factors, but we strive to ensure timely delivery as outlined in our shipping policy.

  • We are not liable for any shipping delays caused by the carrier.

5. No Return/Refund Policy

  • All purchases are final, and we do not accept returns or offer refunds.

  • Exceptions may apply if the product is defective or damaged upon arrival, in which case, a replacement will be provided if the issue is reported within 7 days.

6. Limitation of Liability

  • Our liability is limited to the amount paid by the customer or a reasonable amount as set by us, whichever is lesser. We are not responsible for any indirect or consequential damages related to the use of our products.

7. Intellectual Property

  • All content on this website, including product designs, logos, and images, are the intellectual property of shop329 and cannot be used or reproduced without our explicit consent.

8. Dispute Resolution

  • Any disputes that arise will first be attempted to be resolved through informal negotiations. If no resolution is reached, disputes will be handled through binding arbitration rather than litigation.

9. Changes to Terms

  • We reserve the right to update or modify these terms at any time. Any changes will be posted on this page, and your continued use of the site will constitute acceptance of the updated terms.

10. Collection of Email Addresses and Phone Numbers

  • We collect your email address to send order confirmations, shipping updates, and marketing materials (if opted in).

  • We collect your phone number for purposes of order verification, delivery coordination, and customer service communication.

By providing your email and phone number, you agree to receive communications related to your purchase and other marketing messages. You can opt out of promotional communications at any time by clicking the unsubscribe link in our emails or by contacting customer service.

11. Privacy Policy

  • We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy for more details on how we handle your data.

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